Snaply

Delete your Snaply account

This page explains how to delete your account for Snaply (com.suipt.snaply), the Android app published on Google Play, and exactly what is removed.

OPTION 1 — IN THE APP

Delete your account

You can delete your account yourself, immediately, without contacting anyone:

  1. Open Snaply and go to the Account tab.
  2. Tap Delete account, under Danger zone.
  3. Tick the confirmation box and tap Delete account.

Your account and everything listed under What is deleted below are removed from our servers straight away. Your own screenshots stay on your phone.

On Snaply Plus? Deleting the account does not cancel the subscription. Cancel it first in Google Play → Payments & subscriptions → Subscriptions.

OPTION 2 — IN THE APP

Erase only what is stored in the cloud

To keep your account but remove your uploaded content:

  1. Open Snaply and go to the Account tab.
  2. Tap Reset sync, under Danger zone.
  3. Tick the confirmation box and confirm.

This permanently deletes every synced folder and screenshot, and every folder you have shared, from our servers, and turns cloud sync off. Your screenshots stay on your phone.

OPTION 3 — BY REQUEST

If you can no longer open the app

Send us a deletion request instead:

  1. Email support@suipt.com.
  2. Use the subject line “Delete my Snaply account”.
  3. Send it from the email address you signed in with, so we can confirm the request is yours. If you cannot, tell us the address you used and we will verify another way.

We action requests within 30 days and reply once it is done. You do not need to give a reason.

What is deleted

What is kept, and for how long

See our Privacy Policy for what Snaply collects and why.